How Does the SCHUFA Work for Newcomers in Germany? (2026)
A new arrival has no SCHUFA score at all: the bureau calculates none for a person it does not know. A German bank contract ends that, because the SCHUFA always scores anyone who holds one. Since 17 March 2026 the score runs from 100 to 999 points on 12 published criteria. You can read your own data for free, by Datenkopie or in the SCHUFA Account. Landlords want the paid BonitätsCheck at EUR 29.95. If every bank says no, §31 ZKG still gives you a Basiskonto.
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This guide goes one level deeper than the pitfalls section of how to open a bank account. That page tells you which account to open first. This one explains the SCHUFA rules behind a refusal, and the five legal rights a refused newcomer can use.
What Is the SCHUFA and What Does It Record?
The SCHUFA Holding AG in Wiesbaden is Germany's main private credit bureau. Banks, phone companies and online shops report contracts and payment problems to it, and ask it for a score before they lend. It stores no data on nationality and none from social networks, according to its own FAQ. A score of 100 to 999 replaced the old percentage score on 17 March 2026. Companies have until the end of 2028 to switch, so lenders may still use the old industry scores today.
At launch, about 25% of the companies that used the old scores had moved to the new one, and SCHUFA expects about 50% by the end of 2026 (SCHUFA press release, 17 March 2026). The terms below come up in every German credit and account decision.
- SCHUFA-Score
- The 100 to 999 point score, built from 12 criteria that each carry a published point range.
- Datenkopie nach Art. 15 DSGVO
- Your free copy of everything the SCHUFA stores about you, sent by post, meant for your own information.
- SCHUFA-BonitätsCheck / BonitätsAuskunft
- The paid certificate you hand to a landlord. It shows contract-relevant data and no scores.
- Basiskonto
- A current account with basic functions that any bank selling accounts to consumers must open on request, under §31 ZKG.
- Kontenwechselhilfe
- The statutory account-switching service of §§20 to 26 ZKG, in which the new bank moves standing orders and payers for you.
- IBAN-Diskriminierung
- Refusing an account because its IBAN is from another EU country. Unlawful under Article 9 of SEPA Regulation 260/2012.
Why Does a New Arrival Have No SCHUFA Score?
Because the SCHUFA refuses to guess. Its FAQ states that where no or very little information exists, it deliberately calculates no score. A bank asking about you then reads "no data", not "good risk". That is the catch-22: a full bank wants a score before it opens an account, and the account is what creates the score (SCHUFA FAQ, 2026).
The rules are precise, and they show the way out. Time alone does not help much. A bank contract does, and it counts from day one.
| Your situation | What the SCHUFA returns |
|---|---|
| The SCHUFA does not know you | No score; the company is told no data exists |
| Known for under 6 months, no bank contract | No score |
| Known for over 6 months, no bank contract | A score, flagged as based on only a few data points |
| Any current or settled bank contract | A full score, however long the SCHUFA has known you |
The SCHUFA names current accounts, credit cards, leasing contracts, guarantees and loans as the bank contracts that count. So the first German account matters more than the first payslip. That is why the account guide starts with an account you can open without any history, and why credit card approval comes later.
How Does the New SCHUFA Score Work?
The new score adds up points from 12 criteria to a total between 100 and 999. 776 points or more is rated excellent. Open payment problems mean no score at all until the debt is settled. The heaviest single criterion is payment disruptions, worth up to 264 points. The SCHUFA publishes the point range of each criterion, so you can recalculate your own score (SCHUFA, 2026).
| Class | Points |
|---|---|
| Hervorragend (excellent) | 776 to 999 |
| Gut (good) | 709 to 775 |
| Akzeptabel (acceptable) | 642 to 708 |
| Ausreichend (sufficient) | 100 to 641 |
| Ungenügend (insufficient) | No score calculated |
Six of the 12 criteria decide where a newcomer starts. The other six cover loans, property finance and enquiries outside banking, which matter less in the first year.
| Criterion | Range | What it means for a newcomer |
|---|---|---|
| Payment disruptions | 100-264 | 264 with none; a settled one weighs for up to 3 years |
| Oldest bank contract | 0-69 | 18 with none; 0 under 3 months; 27 at 4 years; 69 at 20 years |
| Oldest credit card | 0-81 | 24 with none; 0 for 6 months; 14 after 6 months; 23 after year 1 |
| Age of current address | 0-94 | 0 until month 7; 6 from month 7; 63 in year 10 |
| Account and credit-card enquiries, 12 months | 0-117 | 117 for none, 82 for one, 44 for two, 0 for three or more |
| Identity check | 0-38 | 0 until a bank reports one; then 38 |
Two details surprise most readers. A new credit card lowers the score at first: with no card you hold 24 points, and a fresh card scores 0 for six months. And debit and prepaid cards never count for that criterion, however long you hold them.
How Do You See Your SCHUFA Data for Free?
You have two free routes and one paid one. The Datenkopie under Article 15 GDPR is free and comes by post. The new SCHUFA Account at app.schufa.de is free and shows the new score online. The paid BonitätsCheck costs EUR 29.95 once and is the only one meant for a landlord. SCHUFA states that the free copy is for personal information only (meineSCHUFA, October 2026).
| Datenkopie (Art. 15 GDPR) | SCHUFA Account | BonitätsCheck | |
|---|---|---|---|
| Price | Free | Free | EUR 29.95 once |
| How you get it | Order online, sent by post in 5-7 days (GDPR maximum: one month) | app.schufa.de or the SCHUFA app; sign up with an eID card or a PIN letter | PDF shortly after ordering |
| Score shown | Yes, calculated quarterly | Yes, updated at the start of each quarter | No scores in the landlord version |
| Meant for | Yourself only | Yourself | Passing on; verifiable for 60 days |
The same certificate is also part of the meineSCHUFA kompakt subscription at EUR 4.95 a month. That plan runs for at least 12 months, so one flat search rarely justifies it. A newcomer without a German eID card can still open the free account, because SCHUFA can send a PIN letter by post instead.
How Do You Build a SCHUFA Record From Zero?
You build it with one German bank contract, a registered address and no missed payments. The published points reward those three things, plus patience. Clustering applications inside 28 days stops the enquiries from stacking. Six steps, in the order the criteria reward them:
- 1
Step 1: Register your address
Do the Anmeldung at the Bürgeramt. The SCHUFA criterion for your current address awards 0 points until the seventh month and 6 points from then, so the clock should start early.
- 2
Step 2: Open a German current account with an identity check
A bank contract is what turns 'no data' into a full score, and the identity check the bank reports adds 38 points once it reaches the SCHUFA.
- 3
Step 3: Bundle your applications inside 28 days
The SCHUFA counts several current-account and credit-card enquiries within 28 days only once. Spread over a year, one enquiry costs 35 points and two cost 73.
- 4
Step 4: Add one real credit card and set repayment to 100%
Only a card with a credit limit counts for the oldest-credit-card criterion. It scores 0 for six months, so get it early and never let Teilzahlung become the default.
- 5
Step 5: Check your data after the next quarter
Open the free SCHUFA Account at app.schufa.de with an eID card or a PIN letter. The data and the score update at the start of each quarter.
- 6
Step 6: Pay every bill on time and keep the oldest account
A settled payment disruption still weighs on the score for up to three years. The oldest bank contract earns 27 points at four years and 69 at twenty, so do not close it.
Which bank reports what is the bank's decision, not yours. Check your SCHUFA Account after the next quarterly update to see which contracts arrived. For the cards that approve a thin file, see the credit card requirements guide.
The credit card that hurts instead of helps
A revolving card that ships with Teilzahlung as its default turns a forgotten bill into interest, and an unpaid one into a payment disruption. That single entry can cost up to 164 points against a clean record, and it weighs for up to three years after you settle it. Switch the repayment rate to 100% the day the card arrives.
What residents report
- − GenialCard 3% default: A GenialCard holder expected the full balance to be debited monthly, as with most German cards. It was set to 3% partial repayment, and he paid interest despite a funded current account. His advice: switch to 100% in the app at once. (Trustpilot, October 2026)
- + Hanseatic opening and settings: A new customer found the application and video identification quick, with the app ready in two or three steps. Before the card even arrived, she changed the repayment rate from 3% to 100% and tells others to do the same. (Trustpilot, March 2024)
Paraphrased from public posts, each dated and linked. A small sample, not a representative survey.
What If Every Bank Refuses You an Account?
You claim a Basiskonto, which needs no SCHUFA score. §31 ZKG obliges every bank that sells accounts to consumers to open one. It covers anyone lawfully resident in the EU, naming people without a fixed address, asylum seekers and people with a Duldung. The bank must make its offer within 10 business days of a complete application.
A refusal has to follow rules too. Under §34 ZKG the bank may only refuse on the grounds in §§35 to 37. These include an account you already use at another German bank, or a crime against the bank in the past three years. The refusal must come in text form, free of charge, with reasons and a pointer to your complaint routes. The account fee must be reasonable under §41 ZKG, measured against market prices.
If the bank refuses, misses the 10 days or never opens the account, §48 ZKG lets you ask BaFin for an administrative procedure. BaFin states the procedure is free of charge. Send its form to Referat VBS 12 in Bonn, or use the online form, with a copy of your application and the refusal (BaFin, Basiskonto, 2026). A consumer arbitration body or a civil court are the other two routes.
How Does the Account-Switching Service Work?
You sign one authorisation at the new bank, and the law sets the deadlines. Under §20 ZKG both banks must help when both sit in Germany and both accounts are in the same currency. The new bank asks the old one within 2 business days. The old bank sends the lists within 5 business days. The new bank sets everything up within 5 business days of receiving them.
The old bank sends the standing orders, direct-debit mandates and 13 months of incoming transfers (§22, §23 ZKG). The new bank then sets up the standing orders and tells your payers and payees the new IBAN. It can hand you template letters instead (§24 ZKG). If your chosen date is under six business days after it receives the lists, the sixth business day applies.
The lists and closing the old account are always free under §26 ZKG. Any other switching fee needs your express agreement and must reflect real costs. A bank based outside Germany on either side takes the switch out of §20. For that case, §§27 to 29 ZKG oblige your old bank to give you a free form and to help on request. Payments taken from a card are neither standing orders nor direct debits, so move those yourself.
How Safe Is Your Money in a German Bank?
Deposits are covered up to EUR 100,000 per depositor per bank, paid within 7 working days. The §8 EinSiG sets the ceiling. Under §14 EinSiG the clock starts when BaFin declares the compensation case, and you file nothing. For private banks the payer is the Entschädigungseinrichtung deutscher Banken.
The ceiling rises to EUR 500,000 for up to six months after certain one-off credits land. These include the proceeds of selling a home you lived in, and social payments tied to life events. You must claim the higher amount in writing and prove it. The Sparkassen and the cooperative banks run their own recognised schemes. An EU neobank with a foreign licence falls under its home country's EUR 100,000 scheme instead. A payment institution such as Wise Europe SA safeguards client money rather than insuring it.
What If Someone Refuses Your Foreign IBAN?
You complain, because the refusal is unlawful. Article 9 of SEPA Regulation 260/2012 bars a payer or payee from dictating which EU country your account is in. BaFin names the practice IBAN-Diskriminierung. Complaints about a bank go to BaFin. Complaints about an employer, landlord or utility go to the Wettbewerbszentrale (BaFin, 2026).
The Wettbewerbszentrale opened its SEPA complaint office in June 2017, together with BaFin and the Bundesbank. It logged more than 130 complaints in 2023, up from just over 100 the year before (Wettbewerbszentrale, June 2024). If your salary has to land this month, a German IBAN avoids the argument. The account guide lists the ones that open without a SCHUFA file.
Which right fits which refusal
No bank will open any account: Basiskonto, §31 ZKG, BaFin procedure if refused. A full bank refuses on SCHUFA grounds: open an app account first, then reapply once a bank contract exists. An employer rejects your LT, BE or NL IBAN: Article 9 SEPA Regulation, Wettbewerbszentrale. A bank rejects it: BaFin.
Frequently Asked Questions
Do I have a SCHUFA score when I arrive in Germany?
No. If the SCHUFA does not know you, it calculates no score and tells a bank that no data exists. If it has known you for under six months and you hold no bank contract, it still calculates none. Once a German bank contract such as a current account or credit card exists, the SCHUFA always calculates a full score.
Is the SCHUFA Datenkopie really free?
Yes. The Datenkopie under Article 15 GDPR is free, ordered online on meineschufa.de and sent by post, which SCHUFA puts at five to seven days. The new SCHUFA Account at app.schufa.de is free too and shows the new score. Only the BonitätsCheck for landlords costs money: EUR 29.95 once, as of October 2026.
Which document does a landlord want?
The paid one. SCHUFA states that the free Datenkopie is meant for your personal information only, and points to the paid SCHUFA-Auskunft as the certificate for passing on. The one-off BonitätsCheck costs EUR 29.95, arrives as a PDF and stays verifiable for 60 days. The landlord version shows no scores.
Does a credit card improve my SCHUFA score?
Only a real one, and only after six months. The criterion counts cards with a credit limit and ignores debit and prepaid cards. With no credit card you get 24 points; a new card scores 0 for six months, then 14, and 23 after the first year. Set repayment to 100% so the card never creates a payment disruption.
Can a bank refuse me a Basiskonto?
Only on the grounds in §§35 to 37 ZKG, for example when you already use a payment account at another bank in Germany. The bank must offer the contract within 10 business days of a complete application, or reject it in text form with reasons. After a rejection you can ask BaFin for an administrative procedure, which is free of charge.
Is account switching in Germany free?
Partly by law. §26 ZKG bans any fee for the lists of standing orders and direct debits and for closing the old account. Other switching services may cost money only if you expressly agreed a fee, and it must be reasonable and cost-based.
Can my employer refuse a Lithuanian or Belgian IBAN?
No. Article 9 of SEPA Regulation 260/2012 bars payers and payees from dictating which EU country your account is in. BaFin calls the practice IBAN-Diskriminierung. Complaints about a bank go to BaFin; complaints about any other company go to the SEPA complaint office of the Wettbewerbszentrale.
How we verified: every statute section was read on gesetze-im-internet.de, and every SCHUFA figure on schufa.de and meineschufa.de, on 24 October 2026. Two research claims did not survive: the switching service sits in §§20 to 26 ZKG, not §18, and the SCHUFA Account updates quarterly, not daily. Sources: SCHUFA Holding AG, meineSCHUFA, Verbraucherzentrale, BaFin, Zahlungskontengesetz (ZKG), Einlagensicherungsgesetz (EinSiG), SEPA Regulation 260/2012, Wettbewerbszentrale.
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